Refund and Exchange

Due to the handmade nature of our goods, there may be slight imperfections, pattern or color variations from one product to the next. These unique differences should not be considered flaws, but an essential part of your hand-crafted item. Please note that colors may also vary slightly from those seen on your screen.

Returns/Exchanges are considered on a case by case basis. We do not accept returns and in some instances will honor an exchange. All items must be unused and in new condition with any tags still attached. Please contact us within 3 days of receipt. If your item arrives defective or damaged, please email joodo@joododecor.com within 48 hours of receipt to resolve the issue. This does not include slight imperfections that are characteristic of handmade. We are not responsible for refunds or replacements after this 48 hour window.